About Pride Travel Insurance

Queer travelers are finally able to access travel insurance entitling same-sex couples to privileges previously only afforded to heterosexuals. Pride Travel Insurance has been put together with gay and lesbian customers specifically in mind and the arrival of this new insurance policy heralds a new victory for gay rights and equality."

Pride Travel Insurance is Gay owned and was created as a result of the recognition that the vast majority of travel insurance on offer to the UK consumer was focused on the traditional family unit and there was little provision for same sex travellers.

What we have created with the help of NJ Heritage Partnership Ltd, a long established and respected travel insurance broker and IGI a major underwriter of travel insurance, is a travel insurance that recognises the needs of Gay and Lesbian travellers who will now enjoy the same level of rights and benefits as those offered to a family or married couple. These include provision for you to stay and accompany a travelling companion unable to return home as a result of illness even if you do not share the same address.

We at Pride travel insurance are proud and excited to be able to offer this new opportunity to our community and for each policy sold we have committed to make a donation to a Pride event or group .So happy travelling and have fun.

KEYFACTS ABOUT OUR INSURANCE SERVICES

N J Heritage Partnership Ltd

308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD
Telephone No. 0844 826 2727

1.	The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
2.	Whose products do we offer?
This insurance is underwritten by IGI Insurance Co. Ltd who are authorised and regulated by the Financial Services Authority. This can be checked on the FSA’s register by visiting the FSA’s website at www.fsa.gov.uk/register or by contacting them on 0845 606 1234.
3.	Which service will we provide you with?
You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we can provide. You will then need to make your own choice about how to proceed.
4.	What will you have to pay us for our services?
We will not charge a fee for our service. You only pay us the appropriate insurance premium.
5.	Who regulates us?
N J Heritage Partnership Ltd is authorised and regulated by the Financial Services Authority. Our FSA Register number is 309297. Our permitted business is to sell and administer general insurance. You can check this information on the FSA’s register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
6.	Ownership
No insurer owns any of our share capital.
7.	What to do if you have a complaint
If, for any reason, you consider that we have not kept our promise or you have any cause for complaint regarding this insurance please contact N J Heritage Partnership Limited who sold this policy to you in the first instance. If we have given you our final response and you are still dissatisfied you may refer your case to the Financial Ombudsman Service. Referral to the FOS will not affect your right to take legal action against us.
8.	Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.